CPL Systems
Room Alert & TemPageR

PageR Enterprise has integrated monitoring for many temperature and environment measuring devices such as Room Alert and TemPageR from Avtech Software Inc. as well as a number of other vendor's solutions for temperature monitoring.

PageR Enterprise has enormous benefits when it comes to monitoring multiple devices on the network. For example, it provides a single management point where all devices can be viewed and set up. Integrated reporting of temperature and other conditions is now possible. A single web page creates access to all networked devices being monitored as well as several management information tools such as our new SQL Reports Database.

PageR also has much more reliable alerting features. For example we have alert escalation, automatic problem correction using 'TASK' objects, Quiet Times, and a wide choice of alerting methodology.

PageR can alert via phone text, SMS, SNPP, modem dialout, pager (obviously), email, SKYPE, voice, Twitter, Windows Live Messenger, network broadcast, external display hardware, WAV and other files through local speakers, and more.

You can have a backup copy of PageR running on a separate server for "belt & braces" reliability. Each copy monitors the other so you always know when hardware goes wrong.

The following ROOM ALERT monitored objects are available in PageR:

 

Room Alert

Room Alert 2

Room Alert PLUS

Room Alert 4E

Room Alert 7E

Room Alert 11E

Room Alert 24E

Room Alert 32E

Room Alert 26W

TemPageR

TemPageR 3E

EnvAlarm

EnvAlarm 2

Monitoring Room Alert 7E With PageR Enterprise

Room Alert 7E is designed to easily work with PageR software
which will significantly enhance the alert notification capabilities to allow notification to
individuals, groups, hierarchies, different people at different sensors/locations, and
different people for different times of the day. With PageR, alert notification methods
can be expanded to include email, Simple Network Paging Protocol (SNPP), dialout
paging, web page update, logfile update, pop-up broadcast message, MSN Messenger,
audio alert, spoken English text and more.

PageR can monitor Room Alert 7E using the SNMP Trap and SNMP Query monitored
objects. A SNMP Trap monitored object can be configured to monitor (i.e. listen) for
SNMP Trap messages sent from the Room Alert 7E ID Box. A SNMP Query monitored
object can be used to check the current status of the Room Alert 7E ID Box at regular
scan intervals.


Using SNMP Trap Monitoring

Configure Room Alert 7E To Send SNMP Trap Messages

Open the web server interface for the Room Alert 7E ID Box by entering
‘http://<IP address>’ into the web browser location bar. Be sure to substitute <IP
address> with the IP address assigned to the specific Room Alert 7E ID Box you
are working with. Then, click ‘Settings’ and select the ‘SNMP’ tab.


In the ‘SNMP Read Community Name’ field, you can either leave the default value
(public) or enter your own community name. This field is used to control access to
Room Alert 7E from SNMP Query monitored objects and does not apply for SNMP
Trap monitored objects. The ‘SNMP Trap Recipient 1’ field must contain the IP
address of the PageR Host System that will be receiving the SNMP Trap messages.

If you have other systems or applications that you would like to send SNMP Trap
messages to, enter the IP addresses in the ‘SNMP Trap Recipient 2’ and ‘SNMP
Trap Recipient 3’ fields. Once finished, click the ‘Save Settings’ button.

SNMP Trap Monitored Object

Open PageR and click the ‘Options’ button. Click the ‘Add Object’ button
on the ‘Monitored Objects’ tab and double-click the ‘SNMP Trap’ icon to
create a new SNMP Trap monitored object.

Enter a description for this monitored object in the ‘Description’ field and the IP
address of the Room Alert 7E ID Box in the ‘Agent’ field. Select an Alarm Object
from the ‘Alarm Object’ drop down menu to be called when an SNMP Trap
message is received. Click ‘Ok’ and save your configuration to the Registry.
 

Note:
Leave the ‘Agent’ field blank if you have multiple Room Alert 7E units and wish to
have a single monitored object listen for all SNMP Trap messages being sent to
the PageR host system. If you have multiple devices sending SNMP Trap
messages to the PageR host system, you can limit the messages that this
monitored object will alarm on by specifying a search string file in the ‘Apply
Search String File to Traps and Alarms on matches’ field that searches for a
unique text string in the Room Alert 7E SNMP Trap messages.


Using SNMP Query Monitoring

A SNMP Query monitored object can be used to connect directly to a Room Alert 7E ID
Box and check the status of any specified counters defined in the SNMP Query
monitored object.

Room Alert 7E SNMP Query Monitored Object

Open PageR and click the ‘Options’ button. Click the ‘Add Object’ button on
the ‘Monitored Objects’ tab and double-click the ‘Room Alert 7E’ icon to
create a new Room Alert 7E monitored object.

Enter a name in the ‘Identifier’ field that will help you identify this Room Alert 7E
SNMP Query monitored object. In the ‘System Name’ field, enter the IP address of
the specific Room Alert 7E ID Box you wish to monitor. Also, confirm that the
value in the ‘Community’ field matches the value in the ‘SNMP Read Community
Name’ field on the ‘SNMP’ tab in the ‘Settings’ section of the Room Alert 7E web
server interface. The Room Alert 7E SNMP Query monitored object comes pre-
configured with a number of the SNMP objects available for monitoring from the
Room Alert 7E ID Box. ‘Temp<temperature sensor number>F’ represents the built-
in and external digital temperature sensors from the Room Alert 7E ID Box.
‘DIO<switch sensor number>’ (not viewable in sample screen above, in table and
viewable when scrolling down) represents the available switch sensors on the
Room Alert 7E ID Box. For more information regarding the setup of this monitored
object, please refer to the ‘Room_Alert_7E_MO_ReadMe.txt’ file located in the
‘Room_Alert_7E_MO’ folder of the ‘Room_Alert_7E_MO_SNMP_MIBs’ folder.

Additional SNMP objects can be added to this monitored object by using the
SNMP Mib Explorer to ‘walk’ the Room Alert 7E ID Box. The default values can
be easily modified here to better reflect the actual environment conditions that are
to be monitored.

To log the values received from the SNMP objects added to this monitored object,
check the ‘Log Samples’ checkbox. When monitoring is started, a log file will be
created in the ‘PageR Enterprise’ directory with the name ‘SnmpQuery-<Object
ID>-(<System Name>).log’. ‘<Object ID>’ will be replaced with the Monitored
Object ID and ‘<System Name>’ will be replaced with the IP address entered in
the ‘System Name’ field of the SNMP Query monitored object.


Click the ‘Add’ button to open the SNMP MIB Explorer.

To monitor the sensors from the Room Alert 7E ID Box, expand ‘Private(4)’,
‘Enterprise(1)’, ‘AVTECH(20916)’, ‘Products(1)’, ‘Room Alert 7E(2)’ and
‘Sensors(1)’. The ‘Temperature(1)’ MIB item contains the SNMP objects for the
built-in and attached digital temperature sensors from the Room Alert 7E ID Box.

Eight (8) sensors will be listed even though there are only four (4) actual sensors
that can be read from the Room Alert 7E ID Box. The first four (4) of these
sensors will have a ‘C’ for ‘Celsius’. If you wish to set the SNMP Query to check
temperature in Celsius, select the corresponding sensor number followed by a ‘C’.
The second set of four (4) will have an ‘F’ for ‘Fahrenheit’. If you wish to set the
SNMP Query to check temperature in Fahrenheit, choose the corresponding
sensor number followed by an ‘F’. The ‘Switch(2)’ MIB item contains the three
(3) switch sensors from the Room Alert 7E ID Box. The first switch sensor listed
(‘DIO1(1)’) corresponds with the leftmost pair of contacts from the green sensor
port on the back of the Room Alert 7E ID Box. Click once on the sensor listed in
the right pane and a blue ‘+’ will appear indicating that this item will be added to
the SNMP Query. If you wish to select multiple sensors, navigate to the
appropriate sensor number in the left pane and click the item in the right pane
once. Once you are finished, click the blue ‘+’ under the title bar.

Select a ‘Relop’ or relational operator for each item selected from the SNMP MIB
Explorer and enter the desired threshold value in the ‘Value’ field. The ‘Relop’ is
used to compare the value received from the sensor with the threshold value in the
‘Value’ field. For example, to check if the value from the Room Alert 7E Temp
Sensor 1 is greater than 75F, choose the ‘Temp1F(5)’ sensor from the SNMP MIB
Explorer, enter a ‘Relop’ of ‘>’ and enter a ‘Value’ (threshold) of ‘7500’.


After configuring the desired sensor thresholds, select an Alarm Object from the
‘Alarm Object’ drop-down list that will be called if any of the defined thresholds
are exceeded. Click the ‘Ok’ button, then the ‘Accept’ button and save your
configuration to the Registry.

Configuring PageR using the methods above will allow you to easily monitor Room Alert
7E devices and use PageR’s advanced notification methods to notify staff when
environment issues occur. The Alarm Text in both the SNMP Trap and SNMP Query
monitored objects can be modified and substitution keywords can be used to further
customize alert messages. Room Alert 7E’s temperature and switch sensor monitoring,
combined with PageR’s advanced alerting and automatic corrective action capabilities is a
powerful combination.

Monitoring TemPageR with PageR Enterprise

TemPageR is designed to easily work with PageR Enterprise (PageR) software which will
significantly enhance the alert notification capabilities to allow
notification to individuals, groups, hierarchies, different people at different
sensors/locations, and different people for different times of the day. With PageR, alert
notification methods can be expanded to include email, Simple Network Paging Protocol
(SNPP), dialout paging, web page update, logfile update, pop-up broadcast message, MSN
Messenger, audio alert, spoken English text and more. PageR can even run scripts and
commands or launch applications when alerts occur for automatic corrective action.

PageR Enterprise can monitor TemPageR using the SNMP Trap and SNMP Query
monitored objects. A SNMP Trap monitored object can be configured to monitor for SNMP
Trap messages sent from the TemPageR ID Box. A SNMP Query monitored object can be
used to check the current status of the TemPageR ID Box at regular scan intervals.

Using SNMP Trap Monitoring

Configure TemPageR To Send SNMP Trap Messages

Open the web server interface for the TemPageR ID Box by entering ‘http://<IP
address>’ into the web browser location bar. Be sure to substitute <IP address> with
the IP address assigned to the specific TemPageR ID Box you are working with. Then,
click ‘Settings’ and select the ‘SNMP’ tab.

In the ‘SNMP Read Community Name’ field, you can either leave the default value
(public) or enter your own community name. This field is used to control access to
TemPageR from SNMP Query monitored objects and does not apply for SNMP
Trap monitored objects. The ‘SNMP Trap Recipient 1’ field must contain the IP
address of the PageR Host System that will be receiving the SNMP Trap messages.
If you have other systems or applications that you would like to send SNMP Trap
messages to, enter the IP addresses in the ‘SNMP Trap Recipient 2’ and ‘SNMP
Trap Recipient 3’ fields. Once finished, click the ‘Save Settings’ button.


SNMP Trap Monitored Object

Open PageR and click the ‘Options’ button. Click the ‘Add Object’ button
on the ‘Monitored Objects’ tab and double-click the ‘SNMP Trap’ icon to
create a new SNMP Trap monitored object.


Enter a description for this monitored object in the ‘Description’ field and the IP
address of the TemPageR ID Box in the ‘Agent’ field. Select an Alarm Object from the


‘Alarm Object’ drop down menu to be called when an SNMP Trap message is received.
Click ‘Ok’ and save your configuration to the Registry.
 

Note:
Leave the ‘Agent’ field blank if you have multiple TemPageR units and wish to
have a single monitored object listen for all SNMP Trap messages being sent to
the PageR host system. If you have multiple devices sending SNMP Trap
messages to the PageR host system, you can limit the messages that this
monitored object will alarm on by specifying a search string file in the ‘Apply
Search String File to Traps and Alarms on matches’ field that searches for a
unique text string in the TemPageR SNMP Trap messages. See the ‘PageR
Enterprise User’s Guide & Reference Manual’ for more information.

Using SNMP Query Monitoring

A SNMP Query monitored object can be used to connect directly to a TemPageR ID
Box and check the status of any specified counters defined in the SNMP Query
monitored object.

TemPageR SNMP Query Monitored Object

Open PageR and click the ‘Options’ button. Click the ‘Add Object’ button on
the ‘Monitored Objects’ tab and double-click the ‘TemPageR’ icon to create a
new TemPageR SNMP Query monitored object.


Enter a name in the ‘Identifier’ field that will help you identify this SNMP Query
monitored object. In the ‘System Name’ field, enter the IP address of the TemPageR ID
Box. Also, confirm that the value in the ‘Community’ field matches the value in the
‘SNMP Read Community Name’ field on the ‘SNMP’ tab in the ‘Settings’ section of
the TemPageR web server interface. The TemPageR SNMP Query monitored object
comes pre-configured with a number of the SNMP objects available for monitoring
from the TemPageR ID Box. ‘Temp<temperature sensor number>F’ represents the
built-in and external digital temperature sensors from the TemPageR ID Box. For more
information regarding the setup of this monitored object, please refer to the
‘TemPageR_4E_MO_ReadMe.txt’ file located in the ‘TemPageR_4E_MO’ folder of
the ‘TemPageR_4E_MO_SNMP_MIBs’ folder.

Additional SNMP objects can be added to this monitored object by using the SNMP Mib
Explorer to ‘walk’ the TemPageR ID Box. The default values can be easily modified here
to better reflect the actual environment conditions that are to be monitored.

To log the values received from the SNMP objects added to this monitored object, check
the ‘Log Samples’ checkbox. When monitoring is started, a log file will be created in the
‘PageR Enterprise’ directory with the name ‘SnmpQuery-<Object ID>-(<System
Name>).log’. ‘<Object ID>’ will be replaced with the Monitored Object ID and
‘<System Name>’ will be replaced with the IP address entered in the ‘System Name’
field of the SNMP Query monitored object.


Click the ‘Add’ button to open the SNMP MIB Explorer.

To monitor the temperature sensors from the TemPageR ID Box, expand ‘Private(4)’,
‘Enterprise(1)’, ‘AVTECH(20916)’, ‘Products(1)’, ‘TemPageR(1)’, ‘Sensors(1)’ and
‘Temperature(1)’. The ‘Temperature(1)’ MIB item contains the built-in and attached
digital sensors from the TemPageR ID Box. Eight (8) sensors will be listed even though
there are only four (4) sensors that can be read from the TemPageR ID Box. The first of
these sensors will have a ‘C’ for ‘Celsius’. If you wish to set the SNMP Query to check
in Celsius, select the corresponding sensor number followed by a ‘C’. The second set of
4 will have an ‘F’ for ‘Fahrenheit’. If you wish to set the SNMP Query to check in
Fahrenheit, choose the corresponding sensor number followed by an ‘F’. Click once on
the sensor listed in the right pane and a blue ‘+’ will appear indicating that this item
will be added to the SNMP Query. If you wish to select multiple sensors, navigate to
the appropriate sensor number and temperature value in the left pane and click the item
in the right pane once. Once you are finished, click the blue ‘+’ under the title bar.

Select a ‘Relop’ or relational operator for each item selected from the SNMP MIB
Explorer and enter the desired threshold value in the ‘Value’ field. For example, to
check if the value from the TemPageR Temp Sensor 1 is greater than 75F, choose the
‘Temp1F(5)’ sensor from the SNMP MIB Explorer, enter a ‘Relop’ of ‘>’ and enter a
‘Value’ (threshold) of ‘7500’. For additional information regarding the SNMP Query
monitored object, please refer to the ‘SNMP Query Object Add/Change’ section of the
‘Monitored Objects’ chapter in the ‘PageR Enterprise User’s Guide & Reference
Manual’. Specific information regarding the TemPageR SNMP Query monitored object
can be viewed in the ‘TemPageR_4E_MO_ReadMe.txt’ file located in the
‘TemPageR_4E_MO’ folder of the ‘TemPageR_4E_MO_SNMP_MIBs’ folder.

After configuring the desired sensor thresholds, select an Alarm Object from the
‘Alarm Object’ drop-down list that will be called if any of the defined thresholds are
exceeded. Click the ‘Ok’ button, then the ‘Accept’ button and save your configuration
to the Registry.

Configuring PageR using the methods above will allow you to monitor TemPageR and use
PageR's advanced notification methods to notify staff when temperature issues occur. The
Alarm Text in either monitored object can be modified and substitution keywords can be used
to further customize the message. TemPageR’s temperature monitoring combined with PageR’s
advanced alerting and automatic corrective action capabilities is a powerful combination.